IIBM Institute offers Total Quality Management Professional Certification Course. It is 3 Months duration course. Total Quality Management is the organization-wide management of quality. Management consists of planning, organizing, directing, control, and assurance. Total quality is called total because it consists of two qualities: quality of return to satisfy the needs of the shareholders, and quality of products .
Eligibility : 10+2 or Equivalent
Duration : 3 Months
Curriculum :
- Introduction to Quality Management
- Concept of Quality
- Customer Retention
- Concept of Quality Circle
- Total Quality through Japanese 5-S
- Statistical Process Control
- Process Capability and Six sigma
- Tools and Techniques for Quality Management
- The Seven Tools of TQM
- ISO Concept
- Quality Management Systems
Benefits of Total Quality Management-
- Strengthened competitive position
- Higher productivity
- Enhanced market image
- Elimination of defects and waste
- Reduced costs and better cost management
- Higher profitability
- Improved customer focus and satisfaction
- Increased customer loyalty and retention
- Increased job security
- Improved employee morale
- Enhanced shareholder and stakeholder value
- Improved and innovative processes
ABOUT IIBM INSTITUTE
IIBM Institute aims at providing more than education in this competitive environment to its candidates, so as they can work towards attaining and achieving higher career growth.
Established in 2008, IIBM began its mission with the sole purpose of imparting professional education to career aspirants even in the remotest corners of India and the world.
The institute offers a wide range of Master Certifications, Executive Programs, Dual Programs and Professional Programs. All the programs have been designed with industry-oriented and updated curriculum considering the real-world business scenarios.
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